BetAndPlay Online Casino Terms of Service

Welcome to Bet and Play Casino, accessible at betandplay.com. These Terms and Conditions ("Terms") form a legally binding agreement between you and us, governing your use of BetAndPlay and all services offered through our platform. By creating an account, making a deposit, or otherwise using our website, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our services.

Company Information and Licensing

Bet and Play Casino is owned and operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We hold an e-gaming licence numbered 0000002, issued by the Tobique Gaming Commission, and we also operate under Curacao as a licensing jurisdiction. Both licensing references appear on our website, and we remain committed to conducting our operations transparently under the applicable regulatory frameworks. These Terms and Conditions, version 1.0, became effective on 12 February 2026 and were last updated on 2 March 2026. Our Bonus Terms were separately last updated on 21 July 2026.

Eligibility and Restricted Territories

To use BetAndPlay, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We welcome players from a broad range of international markets, including Germany, Austria, Switzerland, Australia, Canada, New Zealand, Ireland, Finland, Norway, Italy and the Arabic-speaking markets, with our website localised into 12 language versions. English remains the official language of our platform, and the English version of these Terms prevails over any translation.

We do not accept players from a defined list of restricted countries, including but not limited to Belgium, Bulgaria, Cyprus, Estonia, France, Greece, the Netherlands, Poland, Romania, Russia, Ukraine, the United Kingdom and the United States, among others. For our players in Canada, please note that residents of the provinces of New Brunswick and Ontario are also excluded, while BetAndPlay Casino Canada players outside these provinces may register and play normally. Players in Sweden may access our games, but we do not offer bonuses, promotions, VIP programmes or loyalty point exchanges to Swedish residents. If you attempt to circumvent these territorial restrictions through a VPN or any other method, we reserve the right to confiscate any resulting winnings and to restrict or close your account without a refund.

Account Registration and Verification

You must register a personal account before using our services; we do not operate a no-account model. When completing your Bet and Play login, you agree to provide accurate, current and complete information. We may request identity verification (KYC) documents at any time, and full verification must be completed before we process any withdrawal. If we cannot reach you by phone or e-mail within two weeks of a withdrawal request, we reserve the right to lock your account and cancel the pending withdrawal. Deposits must originate from an account or payment method held in your own name; we do not accept third-party funding.

We allow one account per person, household, address, e-mail address, IP address or shared environment. Attempting to open multiple accounts, or using another person's BetAndPlay casino login credentials, is a breach of these Terms and may result in suspension of your account and forfeiture of funds.

Bonuses and Promotions

We offer a range of promotions, including our welcome package of up to 4,000 EUR plus 1,000 free spins and free Wheel Spins across your first four deposits. Each of these offers has its own minimum deposit, wagering requirement and maximum cashout, all of which are detailed in our separate Bonus Terms, which take precedence over any promotional marketing material. To claim a betandplay bonus code or a betandplay promo code, you must enter the relevant code at the time of deposit; codes cannot be applied retroactively.

We do not currently publish a betandplay casino no deposit bonus for general registration; where any no-deposit offer or free spins campaign is run, its own terms, wagering multiplier and maximum cashout will apply and will be published alongside the offer. Deposit-related bonuses do not stack, only one bonus may be active per player at any time, and the deposit itself is always wagered before any linked bonus funds. Bonuses automatically cancel once the tied balance falls to 0.06 EUR or less, and any unwagered bonus funds and related winnings are removed upon expiry. Live casino games must be played with real money and cannot be played using bonus funds, and access to jackpot slots and live casino titles may be temporarily restricted while a bonus is active. We reserve the right to void winnings resulting from any abuse of our bonus codes, promo codes or the general spirit of our promotions.

Deposits, Withdrawals and Currencies

We support 18 currencies, including EUR, USD, CAD, AUD, NOK, NZD and a range of cryptocurrencies such as BTC, ETH, LTC and USDT. Our internal operating currency is EUR, and crypto values are converted using the live Coinbase Converter rate. All deposits made through BetAndPlay are free and processed instantly, though minimum deposit amounts vary by method and currency.

When you request a betandplay casino withdrawal, we process approved requests within 72 hours, though actual payout timing depends on your chosen method and your verification status. For anti-fraud and payment-compliance purposes, we may require that any deposit be wagered up to three times before the deposited funds become eligible for withdrawal, independent of any bonus wagering requirement. We apply weekly and monthly withdrawal limits depending on your account currency and VIP status, though progressive jackpot wins are always paid in full and do not count towards these limits. We may, at our discretion, pay a withdrawal using a different method than the one originally requested, particularly for card-based transactions.

Games, Providers and Fairness

Our library exceeds 4,000 slots and live casino games, supplied by studios including Pragmatic Play, NetEnt, Red Tiger Gaming, Push Gaming, Big Time Gaming, No Limit City, Play'n GO and others, with live dealer content supplied exclusively by Evolution. All games on our platform are independently certified by Tech Labs, an ISO/IEC 17025-compliant testing laboratory, and the RTP for each title is disclosed within its rules. Certain providers and titles are restricted in specific jurisdictions in line with individual licensing agreements; where such restrictions apply, we will limit or block access to the affected games for players connecting from those territories.

Mobile Access

We make our platform available via desktop browser, mobile browser and a downloadable Bet and Play app. Every feature available on desktop, including deposits, withdrawals and access to your Bet and Play login, is fully supported through our mobile-optimised experience and our betandplay app, so you can play wherever you are.

Responsible Gaming

We are committed to promoting responsible gambling and provide tools including deposit limits, loss limits, session reminders and self-exclusion options. If you feel your gambling has become problematic, we encourage you to contact our support team, who can guide you through the available safeguards or point you towards independent support organisations.

Dispute Resolution and Governing Law

These Terms are governed by the laws of Costa Rica. Any dispute that cannot be resolved directly between you and us will be referred to arbitration in Costa Rica. As an alternative dispute resolution mechanism, we recognise EGIS (egis.io), which operates under the regulatory framework of the Tobique Gaming Commission, and we encourage players to pursue complaints through this body before initiating any external legal action.

Amendments to These Terms

We may update these Terms and our Bonus Terms from time to time to reflect regulatory, operational or commercial changes. Any material changes will be published on our website with an updated effective date, and your continued use of BetAndPlay following such changes constitutes acceptance of the revised Terms. We recommend checking this page periodically to stay informed of the current version.

Contact Us

If you have questions about these Terms, your account, or any aspect of our services, our support team is available 24/7 via live chat, e-mail at support@betandplay.com, and through our Help Center and FAQ. Whether you need help with a bet and play promo code, a pending withdrawal, or general account guidance, we are here to assist you at every step of your experience with us.